Shipping Policy
Please take a moment to review my Shipping Policy to understand how I handle the delivery of your orders.
Order Processing Time:
I do my best to process orders throughout the week. Orders placed on weekends or holidays will be processed within two business days.
Please allow 2 business days for order processing and packaging before your order is shipped.
Shipping Rates:
I have a fixed cost for shipping which is just below cost price for Royal Mail Medium sized packages
If you’re local to me then I can offer free collection
Shipping Options:
Shipping options are a fixed price or free collection
Estimated Delivery Time:
The estimated delivery time varies depending on your location.
On average, please expect delivery within 5-10 business days.
Tracking Your Order:
Once your order is shipped, you will receive an email confirmation with tracking information.
You can track your order using the provided tracking number through the shipping carrier's website.
Shipping Locations:
Please see shipping locations in cart for shipping costs.
Taxes and Duties:
Please be aware that you are responsible for any customs duties, taxes, or fees that may apply to your order.
I am not VAT registered, so VAT will not be charged on your purchases.
Lost or Stolen Packages:
I am not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the shipping courier for assistance.
Address Accuracy:
Please ensure that your shipping address is accurate and complete to prevent any delays.
I am not responsible for orders shipped to incorrectly provided addresses.
Shipping Issues:
If you encounter any issues with your shipment, please contact me and specify the number of days, e.g., 14 days of receiving your tracking information.
Contact me:
If you have any questions or concerns about my Shipping Policy, feel free to reach out to hello@domedwards.com
Policy Updates:
I may update this Shipping Policy from time to time to reflect changes in my business or shipping practices. Please check here for the most up-to-date information.